The Difference Is YOU!
Our Sales Associates are sales-driven professionals who are invaluable to our customers in recommending financial products and services to meet their needs.
Our Sales Associates serve our customers and ACE Cash Express by:
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Understanding customers' unique needs and recommending appropriate ACE products and services
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Communicating effectively with customers, empathizing with their challenges, and building trust
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Providing exceptional customer service to foster lasting relationships
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Handling a wide range of services that may vary by store, including check cashing, lending, bill pay, and digital card services
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Prioritizing accuracy, confidentiality, and strict compliance with standards and regulations
What Can I Expect at ACE?
Our Sales Associates Say It Best
“We are human. Some ACE employees have been on the other side of the glass window. Being able to relate to our customers’ life circumstances brings forth empathy in our service."
- Shenita
“We have fun every day at work! I enjoy working alongside my team members, meeting new customers, and the internal competitions.”
– Meghan
Career Development Opportunity
60% of open Store Manager positions have been filled with internal promotions
Benefits1
Medical • Vision • Dental
Plus ...
Paid Time Off • Paid Holidays • Sundays Off • 401K • Tuition Reimbursement • Basic Life and AD&D • Short-Term Disability • Long-Term Disability
1. Full-time employees are eligible for benefits subject to each plan’s specific requirements. All positions are eligible to participate in our 401k subject to the specific plan document.
Contact Us
Interested candidates can contact our Talent Acquisition Department by emailing careers@acecashexpress.com, or search all current openings by clicking on the button below.
Equality in the Workplace
Populus Financial Group, Inc. and our family of brands including ACE Cash Express (the Company) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, the Company does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification.
Sales Associate FAQs
The interview process may involve multiple stages, including an initial phone screen followed by one or more in-person interviews. We want to learn about your customer service skills, problem-solving abilities, and familiarity with financial services. This position is contingent upon the successful completion of a background check and drug screening, as permitted by applicable laws and regulations.
More than two years of experience in customer service, sales, and cash handling is highly advantageous. Skills such as effective communication, empathy, and proficiency in Spanish (which is is beneficial in most of our markets) may enhance your application.
This position suits entrepreneurial individuals who like to work independently interacting with our customers; it may require you to work at multiple locations.
We value continuous learning and development for employees, and there are opportunities for promotion from within at ACE. This includes encouraging our Sales Associates to pursue available opportunities for advancement.
Sales Associates may need to work flexible schedules, including Saturdays and some holidays, depending on store hours and location. All locations are closed on Sunday. Hours may range from 6-, 8-, or 11-hour (open to close) shifts.
Our Sales Associate jobs are hourly, non-exempt positions. Depending on need, we hire both full-time and part-time employees for this role.
You will become familiar with a variety of financial products and services that may vary by store, including card products, check cashing, lending, bill payment services, and more. We provide training for all products and services offered so you can strictly comply with all standards and regulations.
ACE strives to give employees opportunities to grow their income. We offer market-based compensation through a base rate plus generous incentive opportunities. We also offer discretionary compensation increases based on performance.
Yes! If you know someone who could be a great team player and meets the qualifications for an open position, you can take advantage of our Employee Referral Bonus Incentive Program’s opportunity to earn up to $1,000.*
*Subject to program details.
